Public sector recruitment must be both fair and accessible for candidates, and offer the highest levels of security and support.

The Local Government Association is a cross-party organisation that represents 415 authorities and councils in the UK to ensure they have a strong voice with national government.

It is particularly important to the LGA to provide equal opportunities for existing and potential members of staff,and to comply with their equality and diversity policy.

The Local Government Association (LGA) contracted Shine to provide a video interview platform for the national graduate development programme (ngdp) which is local government’s flagship graduate scheme. The programme receives over 2,700 applicants annually, so it’s really important for the validity of the programme that we employ high quality platforms that are user friendly and offer an excellent candidate experience.

This is the first year that the LGA has worked with Shine and the process was seamless from the beginning to end. Shine team members were allocated to our project, which meant communication was clear and straightforward. As we worked to tight deadlines, the team were always on hand to answer our questions and support to our candidates. We found the platform itself to be very user friendly and Shine was able to deliver training to external assessors through an online session, which we found very useful.

We had positive feedback from our candidates regarding the ease of use of the platform. We were also pleased to hear that the Shine team’s response rate to candidate queries was very fast and they often went that extra mile to help.

Michael Barrett, Leadership Team, Local Government Association

Include other panel members or key stakeholders around the business without relying on coordinating multiple face to face interviews
Integrate seamlessly with existing systems
Meets government procurement and security needs, with enterprise grade hosting in ISO certified data centers and externally audited and approved by independent consultants.
Reduces time and wastage from assessment centres

Diversity as standard

Being able to demonstrate a fair and transparent recruitment process is vital for all organisations, and especially in the public sector. Video interviewing helps to ensure that all candidates are asked the same questions in the same way – removing any interviewer bias.

Candidates are helped by being able to complete this stage of their journey at a time and place to suit them, and we have built in features for accessibility, screen readers and extended reading time.

Furthermore, tools to enable blind reviewing, auditing scores and comments against a competency framework and analysing reviewer tendencies mean that you can be confident your process is fair to all.

Fully secure and accessible

Our software is fully secure and accessible for all applicants. It also provides an excellent recruitment audit trail and is easily integrated with any other internal system.